Privacy Policy
Last updated: August 2026
Bloom Not Break ("we," "us," "our") is a publishing and mental wellness brand based in Nairobi, Kenya. This policy explains what information we collect when you use our website and community spaces, how we use it, and the choices you have.
1. Information We Collect
- Contact details you give us directly — name, email address, and phone number — when you subscribe to our newsletter, submit a contact form, join our WhatsApp community, or purchase a book or journal.
- Story submissions and any content you choose to share with us, including anonymous submissions, which we store securely and only publish with your consent.
- Usage data such as pages visited and general device/browser information, collected automatically to help us understand how the site is used.
2. How We Use Your Information
- To send newsletters, event invitations, and community updates — only if you've opted in.
- To process book orders and publishing service requests.
- To respond to enquiries submitted through our contact form.
- To improve our website, workshops, and services based on how they're used.
3. Third-Party Services
We use trusted third-party tools to run parts of our site and community, including Firebase (for site data and hosting), WhatsApp (for our community channel), and Instagram (for social updates). These services have their own privacy policies governing how they handle your data when you interact with them directly.
4. Data Sharing
We do not sell your personal information. We only share it with the service providers above, as needed to operate our site and community, or where required by law.
5. Your Rights
You can ask us to access, correct, or delete your personal information at any time, and you can unsubscribe from our newsletter using the link in any email. To make a request, contact us at notbreak.bloom@gmail.com.
6. Data Security
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is ever fully secure, but we work to keep your data safe.
7. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.
9. Contact Us
Questions about this policy? Reach us at notbreak.bloom@gmail.com.